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Frequently Asked Questions

Frequently Asked Questions

We'll make sure your home is professionally cleaned, freshly painted, and fully maintained before you move in, so everything is ready for you to enjoy.

Yes. Our maintenance is on-site Monday-Friday and available for on call emergencies.

Please submit a work order request through the online resident portal.

Maintenance work orders are priortized and completed within 24-48 hrs.

Not unless you want to be! As long as permission to enter has been given, Maintenance will enter and complete. After the work is completed, a note will be left detailing what was completed, if parts were ordered etc.

If this happens during regular business hours, please contact the office for next steps. If outside of business hours, please contact a locksmith and let the office know the following day.

Please see lease agreement and contact the office for additional information.

Yes. Garage parking is available.

Yes. Please contact the office for additional details.

Our pet fee is $300/per pet. Our monthly pet rent is $35.

Yes. Please contact the office for additional details.

Refrigerator, oven, microwave and washer/dryer.

Yes. Short term pricing ranges from $250-$300 per month in addition to rent. Please contact the office for additional information.

Yes. Please contact the office for additional information.

Unfortunately, we don't accept packages in the office. The community does have package lockers that can be utilized.

The fitness center is open 24/7.

Preferred method is paying online; however personal check and cashier checks are accepted. Please contact the office directly for additional details.

Yes. Liability Insurance is required ($100,000).

Xfinity. The office will help provide details on setting this up prior to move in.

Yes. Bus/Taxi routes are located right outside on Elliston Pl.

Didn't find an answer?

Our team is always ready to answer your questions.